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Contact New VeTec's technical support for specialized assistance. In many cases, it is a configuration issue that can be resolved remotely. If the issue is due to an accident, the wireless veterinary ultrasound scanner must be sent to the central office for repair.

Repairs for wireless veterinary ultrasound scanners are typically completed within 24 to 48 hours from receipt.

Yes, we provide training for the use of wireless veterinary ultrasound scanners, both in-person and remotely. Our veterinary technical support and the sales agents responsible for the sale offer personalized training. Additionally, user manuals for all the equipment are available on our website.